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How Do I Talk to Insurance Adjusters?

Young woman stressed out talking on the phone in the driver's seat of a compact car with the door open
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When you suffer injuries in a car crash because of someone else’s negligence, you need to protect yourself. Unfortunately, you have to deal with insurance adjusters who are looking for ways to deny your claim and protect their profits after a car accident.

When you must deal with insurance adjusters, keep one thing in mind: they care more about profits than they do claims. Because of this, you have to be wary of what you say to them and how your statements can negatively impact your claim. Here are some things to be aware of when speaking with insurance adjusters.

Be Direct In What You Say

You don’t have to speak about extras in the situation; rather, you should tell insurance adjusters exactly what happened and what the other driver said. For instance, if the driver apologized for the crash, you should tell the insurance adjuster that.

Avoid Unclear or Uncertain Statements

If you find yourself saying “I think this happened” or “I’m not sure” when questioned about the accident, insurance adjusters may use your uncertainty against you. They’ll challenge your memory of the events and attempt to put you at fault, which may limit your recovery.

Don’t Offer a Recorded Statement Without a Lawyer

Insurance adjusters rely on recorded statements to find contradicting information. Unfortunately, they mask this statement as necessary and claim they’re recording the conversation for quality and training purposes. You should have a lawyer protect you through the process and prevent any damaging statements.

Don’t Believe Everything They Tell You

Insurance adjusters act friendly, but they’re doing it to protect themselves. They want you to believe what they tell you. However, doing so can prevent you from recovering maximum compensation, and you should consult with an attorney before moving forward.

Our New Orleans car accident lawyers at Womac Law Firm work hard to protect you and your rights. We’re in the business of providing justice when negligence causes harm, and you are our top priority when it matters most.

Call our firm at (504) 470-3935 today and speak with a lawyer about your options.

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